Service Manager – Residential

Service Manager – Residential

Requirements

• High school/GED or 3-5 years in a comparable position
• At least three years of demonstrated experience working in apartment buildings’ maintenance and two years’ experience as a lead and/or maintenance supervisor
• Must possess a valid state-issued driver’s license
• EPA certification Type I and II (as required)
• MS Office including Excel, Word, Outlook
• Experience with HVAC systems’ maintenance and repair
• Experience with plumbing and electrical system maintenance and repair
• Other general maintenance experience such as carpentry, painting and drywall repairs, appliance maintenance and keying and/or replacing unit doors

Responsibilities

• Ensure scheduled preventive maintenance tasks are completed in accordance with the monthly maintenance calendar and direct either CIM maintenance technicians or third-party vendors to complete the necessary preventive maintenance work as scheduled or budgeted
• Responsible for oversight of the maintenance team’s efforts in completing each building’s preventive maintenance schedule which will include inspecting HVAC, refrigerator, sinks, washer/dryers, and others as directed by the Property Manager
• Work closely with the Property Manager in completing common area and/or exterior preventive maintenance such as roofs, exterior doors, windows, drain lines and others as directed by the Property Manager
• Closely track, monitor and follow up on residents’ work orders and schedule work using a third-party vendor with Property Manager’s approval for work that cannot be completed by the CIM maintenance team
• Responsible for adhering to the approved operating budget for all repair and maintenance expenses and provide the following operating cost estimates for budgeting purposes: (i) turn over, (ii) plumbing, (iii) electrical, (iii) HVAC and boiler, (iv) building RM, and (v) preventive maintenance work
• Meet with the Assistant Property Manager on a weekly basis to ensure all work orders are responded to within 24 hours, maintain a binder with tabs for each unit, including ground floor and management office and print out each tenant work order. Meet on Monday to review the printed work orders and the following Friday to confirm status of completed work orders
• Responsible for inventory control of all appliances, tools, supplies and equipment related to repairs and maintenance
• Direct maintenance operations for upkeep of the apartment units by the minimum repair standards
• Maintain engineering office with tools organized, supplies inventoried and neatly stacked or organized and maintain maintenance files as requested or required by the Property Manager and/or CIM standards
• Identify appliances that need to be replaced and with the Property Manager’s approval ensure all appliances are properly disposed off and only removed from the building with prior written approval
• Required to repair and/or maintain items to the standards identified as they pertain to each building or property

Preferred Qualifications

No preferred qualifications provided.