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IT Systems Engineer
| Company | Essex |
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| Location | San Mateo, CA, USA |
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| Salary | $98000 – $146000 |
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| Type | Full-Time |
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| Degrees | Bachelor’s |
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| Experience Level | Mid Level |
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Requirements
- Bachelor’s degree (BA/BS) from a four-year college or university is required.
- 3+ years of IT Systems Engineer in an enterprise-level environment that leverages IaaS technologies with AWS, Microsoft Azure is preferred.
- Technical leadership and mentoring skills.
- Systems design/architecture skills.
- Proficiency in: HP, VMware ESXi 7.x and greater, Windows Server 2016+, Cloud IaaS platforms including Azure, AWS, DNS, DHCP, WINS, and TCP/IP, PowerShell scripting, System monitoring software, Backup software and recovery procedures, System security, Systems Center, SQL Server, SharePoint, Exchange Server, Office 365, SAN and NAS storage technologies, and Linux.
Responsibilities
- Serve as a trusted technical advisor supporting production, development, and test Systems Server support.
- Support overall stability of Windows Server, VMware, Azure, and AWS functionality.
- Conduct daily monitoring of server system usage by utilizing server monitoring tools and software.
- Coordinate and roll out required updates and patches for servers and workstations.
- Participate in technology projects; gather requirements, design possible solutions, present solutions to management for refinement and approval and provide estimates as requested.
- Configure systems according to specifications, write and execute test plans, create change management documentation, implement solutions during approved change management windows, validate that all objectives and requirements are met, and completes final documentation of system.
- Manage and troubleshoot Cisco Meraki networks, including wireless, firewalls, and switches.
- Manage O365 Exchange Online, Zoom, and similar applications.
- Resolve problems independently with minimal oversight, or when needed, follow escalation procedures to seek complex problem resolution in a timely manner.
- Document configuring decisions, technical modifications, and operational procedures for IT support staff.
- Coordinate testing of software changes prior to production installation.
- Maintain written documentation of system architecture, technical processes, vendor contacts, and licensing details.
- Participate in Change Management practices, coordinate with IT team and business colleagues to ensure timely and error-free application upgrades.
Preferred Qualifications
- 3+ years of IT Systems Engineer in an enterprise-level environment that leverages IaaS technologies with AWS, Microsoft Azure is preferred.
