Claims Service Representative I – Subrogation
| Company | Auto Club Enterprises |
|---|---|
| Location | Coppell, TX, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Mid Level, Senior |
Requirements
- Four-year college degree and/or work experience including a minimum of 2 to 4 years of auto insurance company subrogation collection, liability determination or other collections experience
- Ability to obtain a Texas and New Mexico P&C License is required
- Ability to work in a high volume, fast paced environment managing multiple priorities
- Analytical Thinking and Judgment / Decision Making
- Advanced organization and planning recognition skills required
- Advanced oral and written communication skills required
- Advanced interpersonal skills required
Responsibilities
- Communicate and interact with a variety of individuals including insureds and claimants. Explain benefits, coverages, fault and claims process either verbally or in writing in compliance with regulatory and statutory requirements.
- Pursues subrogation claims and administers the subrogation recovery process to negotiate settlements and maximize recovery opportunities
- Review evidence required supporting property damage subrogation activity on claims in accordance with policy contract, corporate claims policy and state regulations
- Achieve / maintain company recovery goals
- Maintain overall proper compliance with all applicable state regulations
- Submit and respond to arbitrations
- Negotiate within settlement authority with insureds and claimants to resolve their first- and third-party claims
- Verify and interpret/resolve coverage by gathering necessary information to ensure policy applicability. Coordinate with internal and external department as required
- Handle administrative functions, update database production reports, and document and update claims files via company system
Preferred Qualifications
- Proficiency with MS Office and industry-related software preferred