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Asset Protection & Safety Mgr
| Company | Lowe’s |
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| Location | Agawam, MA, USA |
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| Salary | $24 – $25 |
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| Type | Full-Time |
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| Degrees | Bachelor’s |
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| Experience Level | Mid Level |
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Requirements
- Bachelor’s Degree or higher OR High School Diploma or equivalent and 3 years of relevant work experience (e.g., retail or Asset Protection)
Responsibilities
- Helping Store Operational Leadership team ensure associates are delivering friendly, professional, timely service to all customers who shop the store.
- Monitoring receiving, shipping, and selling patterns for assigned store.
- Championing initiatives and establishing processes and controls that improve safety/hazmat, shrink, and security outcomes.
- Overseeing and coordinating programs and processes to minimize loss while maintaining a safe working and shopping environment.
- Monitoring and solving for criminal activities, coaching and training associates, and overseeing inventory levels to help with shrink and shortages.
- Responding to violent altercations to keep customers and staff safe.
- Being seen as an expert on safety reports, guidelines, and regulations.
Preferred Qualifications
- Bachelor’s Degree in Criminal Justice, Safety, Business, or related Asset Protection field.
- National certified training program (e.g., Wicklander-Zuwalski or Reed training).
- Professional accreditation (e.g., APQ, APC) or equivalent experience.
- 2 years of experience directly or indirectly supervising employees including coaching, mentoring, directing, training, performance management, and recognition.
- 2 years of experience as a Manager in a retail environment. 1 year of experience conducting quality reviews/audits.
- Demonstrated experience analyzing business documents (e.g., P&L, exception reports).
- Demonstrated experience conducting retail investigations (i.e., has conducted multiple retail investigations). Experience in using physical security systems (e.g., CCTV, EAS).
