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IT Operations Engineer
| Company | Guild Education |
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| Location | United States |
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| Salary | $123600 – $133200 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Mid Level |
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Requirements
- At least 3 years of experience as a site or account-level administrator for enterprise macOS endpoints in Jamf Pro
- At least 2 years of Admin experience in Google Workspace
- Expertise with cloud identity provider (IdP) identity management, specifically Okta
- Proficient in scripting, API tools, and other IT automation workflows
Responsibilities
- Collaborate cross-functionally with engineering, product, business operations and other Guild teams to evaluate requirements, plan, test, and release company-wide technical solutions
- Manage Okta-based identity solutions, integrating them seamlessly with existing systems while using workflows for security, scalability, and user experience.
- Utilize Jamf Pro and Microsoft Endpoint Manager for comprehensive endpoint management, ensuring robust policy enforcement, patch management and software deployment to devices.
- Manage our core communication and productivity suite of apps including Google Workspace, Slack, and Zoom
- Ownership of critical IT platforms
- Actively engage in agile sessions including sprints, standups, planning, and retros.
- Develop and maintain operational documentation of workflows and policies
- Guide and mentor analysts and associates, fostering growth and collaborative learning.
Preferred Qualifications
No preferred qualifications provided.
