Product Manager

5+ years of product management experience, within an Agile environment.
Strong analytical skills and a data-driven mindset; highly detail-oriented and able to quickly understand and communicate complex, detailed scenarios.
Strong analytical and problem-solving skills; ability to identify and quantify feature value, and build models to track and prioritize based on expected vs actual value.
Proven track record of successfully managing the full product lifecycle from ideation to launch, on time and within budget.
Proficiency with tools like Jira, Confluence, or similar platforms.
Excellent leadership, facilitation, and decision-making skills.
Ability to manage multiple priorities and projects simultaneously.
Strong understanding of user-centered design principles and practices.
Proven experience collaborating and communicating with multiple stakeholder groups and including other departments in product conversations.
Deep experience listening to and interviewing users, and effectively communicating and advocating for their needs.

Partner with the Director of Product to develop and communicate a clear product vision and strategy that articulates the Take Command’s differentiators and aligns customer needs with company goals.
Conduct competitive analysis, market research, and user research to identify trends and opportunities as well as refine Take Command’s competitive differentiators.
Create and maintain a quarterly product roadmap, ensuring alignment with user needs, business objectives and stakeholder priorities.
Work closely with design, engineering, operations, customer support / success, and marketing teams to deliver high-quality, customer-centric functionality on time and within budget.
Define and track key performance indicators (KPIs) to measure product success, delivery efficiency, and customer satisfaction.
Serve as the primary point of contact for product-related inquiries, updates, and feedback. Ensure transparent and proactive communication with all stakeholders, consulting impacted internal users on requirements that affect their work and customer interactions.

Prioritize customer needs and feedback in the product development process.
Foster a culture of continuous improvement and innovation within the product team, encouraging critical thinking and product ownership within the team.
Promote a collaborative and inclusive environment, encouraging input, ideas, and proactive leadership from all team members.
Be flexible and adaptable to changing business needs and market conditions, and drive the adaptation of the tool to meet changing customer needs.