Accounts Receivable Specialist

High school diploma or equivalent required
Bachelor’s degree in accounting, finance, or related field preferred
3 to 5 years of experience in accounts receivable or a related accounting function
Experience in the home improvement or construction industry is a plus
Proficient in Microsoft Office Suite, especially Excel
Experience with accounting software (e.g., QuickBooks, Acumatica)
Strong written and verbal communication skills
Highly detail-oriented with exceptional organizational skills
Ability to work in a fast-paced environment and meet deadlines
Collaborative mindset with a proactive approach to solving problems

Manage intake of new customers, ensuring accurate and complete collection of payment information
Process customer deposits and final payments in accordance with project timelines
Reconcile and apply payments from financing institutions with precision
Monitor and follow up on overdue accounts
Serve as primary point of contact for customer payment inquiries
Provide professional, timely, and clear responses to customers
Support customer service team in addressing financing and payment concerns
Understand processes of various financing institutions used by the company
Accurately record and reconcile financed payments
Partner with external financing providers to resolve any discrepancies
Communicate and coordinate with sales and production teams to align project and payment timelines
Maintain thorough records of all payment processes and transactions
Support process documentation and internal reporting needs
Identify delinquent accounts and execute collection strategies
Ensure proper documentation of all collection activities
Maintain compliance with company policies and regulatory requirements
Identify and propose improvements to enhance accuracy and efficiency in accounts receivable
Help implement best practices across the payment and collections lifecycle