Billing and Collections Coordinator

Billing and Collections Coordinator

Requirements

• High school diploma or general education degree (GED)
• One to two years’ related experience and/or training; or equivalent combination of education and experience
• Excellent organizational skills, detail oriented, ability to prioritize, multi-task and meet deadlines
• Excellent written and verbal communication skills
• Dependable and self-motivated
• Ability to be a team player with a professional attitude
• Intermediate with Microsoft Office, including Word, Excel and Outlook

Responsibilities

• Ensure authorization requests and authorization appeals are submitted and followed-up on with the appropriate insurance company via fax, phone or online
• Ensure all hospital records are requested in a timely manner and follow up completed as needed until received via fax, phone or online
• Submit/mail appeal letters, claims and other correspondence to insurance companies in a timely manner with all appropriate documentation. Document accounts when completed for tracking purposes
• Review and distribute incoming correspondence including faxes, mail and emails to appropriate staff and link to accounts in electronic records program for tracking
• May complete claim status by contacting insurance companies for confirmation of claims received via fax, phone or online; if and when needed due to payor issues or time sensitive matters
• May review and complete rebills
• Assist in the training of new hires, continuous training, and cross-functional efforts
• Other duties as assigned

Preferred Qualifications

No preferred qualifications provided.