Business Development Manager

Business Development Manager

Requirements

• Proven success in retail sales in an automotive dealership environment.
• Experience in digital media advertising.
• Excellent communication and presentation skills, with the ability to listen for understanding, influence outcomes and negotiate with clients.
• Proven ability to identify, initiate, negotiate, and close deals.
• Proven track record of consistently meeting and/or exceeding sales goals.
• Ability to formulate, implement and execute sales strategy, plans and tactics in a competitive environment.
• Experience with Salesforce or other Customer Relationship Management tool utilization.
• Experience interfacing with client contacts at various levels and demonstrated ability to effectively present information including complex technical content and respond to dealer requirements / requests.
• Demonstrated understanding of client standards and requirements as they pertain to offered products, features and capabilities.
• Strong sales skills with ability to create tangible interest for new ideas and product opportunities with clients.
• Ability to communicate client requirements and methodologies to internal organization to ensure alignment.
• Demonstrated ability to represent the company within an assigned book of business.
• High integrity, self-starter, strong work ethic, with a high level of energy.
• Ability to utilize state of the art office software and to learn new software.
• Tech-savvy with ability to understand, interpret and present data using a consultative approach.
• Ability to grasp new concepts quickly with an open mind for change and a willingness to solve problems.
• Strong understanding of auto dealerships, both larger dealer groups and family-owned.
• Ability to travel domestically by airplane or car including overnight trips up to 75% of the time.

Responsibilities

• Identify, develop, manage and close new business opportunities at assigned and new accounts ensuring cross-functional and organizational alignment.
• Establish and maintain strong relationships with dealer senior leaders and decision-makers.
• Meet or exceed sales goals within an assigned book of business. Independently grow an assigned book of business and actively collaborate with Dealer Performance group to retain accounts.
• Prepare and present proposals and negotiate terms and conditions with dealers.
• Support in dealer escalations with all involved functional areas, including dealer performance and sales operations teams, to assure approval and success. Support resolution of challenges where required.
• Serve as liaison between the dealer, dealer performance manager, and dealer implementation team with respect to product implementation and continuous product management.
• In partnership with the dealer training team, learn about new or upcoming products and features, ensuring a high level of personal proficiency in knowledge and functionality of products. Serve as subject matter expert in TC products.
• Support a team environment with strong morale and positive energy anchored on sales goals.
• Report and record all sales activity notes within Salesforce and communicate properly with applicable team members.
• Serve as a change agent, leading change and acting as a catalyst for continuous improvement.
• Support in the management of account receivables for assigned accounts.
• Demonstrate a high level of attentiveness toward customers and actively contribute to a culture which encourages high quality service with a sense of urgency.
• Develop trusting relationships and open communication, accepting feedback (up and down).
• Additional ad hoc responsibilities as determined by the needs of the business.

Preferred Qualifications

• Salesforce experience ideal but not required.