Long-Term Care Regional Account Manager

Long-Term Care Regional Account Manager

Requirements

• Requires a Bachelor’s degree in marketing, health care, life science, business administration or an equivalent combination of relevant education and experience may be considered.
• A minimum of 7 years of progressively responsible sales, account management and/or marketing experience in the pharmaceutical or biotech industry required, CNS experience strongly preferred.
• A minimum of 3 years’ experience working in a Long Term Care environment/channel and working in a field based position required.
• Experience interacting and developing relationships with KOL’s, Centers of Excellence (COE), or complex integrated health systems is strongly preferred.
• Experience with Fellowship and advocacy programs strongly desired.
• Requires excellent matrix management skills both internally and externally with client base.
• Must be in good standing with the FDA.
• Broad-based LTC and Pharma experience covering a multi-state territory required.
• Demonstrated leadership and excellence in formulating strategies to address future competitive/industry developments.
• Creativity, situation analysis/problem solving skills and analytical skill ability.
• Strong teamwork skills with the ability to effectively lead a cooperative team effort and organize resources to meet account priorities and achieve team goals.
• Outstanding interpersonal skills, including genuine care and concern for others, with a proven ability to establish and maintain strong relationships with key accounts.
• Broad business perspective, including a solid working knowledge of office operations and systems.
• Ability to effectively communicate department or area issues and results within and across functional areas and conducting presentations of technical information concerning specific projects or timelines.
• Ability to collaborate with others in a positive and tangible way that produces results.
• Ability to use good judgement and make decisions based on overall customer and team needs.
• Valid driver’s license and acceptable driving record.
• Ability to travel up to 70% of the time.

Responsibilities

• Manages key regional and national LTC accounts (Provider Groups, LTC Pharmacies, Regional Skilled Nursing Corporate Offices, Regional & National Associations, LTC accounts within Integrated Health Systems Providers) in an assigned area.
• Responsible for developing key customer insights and identifying marketplace needs to maximize access, increase education around PDP diagnosis and treatment, and to build a consistent approach to interact with key Long-Term Care (LTC) customers.
• Responsible for coordinating resources to build enduring and sustainable relationships with key LTC customers balancing both the short-term and long-term corporate goals.
• Demonstrates clinically accurate product and disease state knowledge during interactions with internal and external customers.
• Collaborates with LTC Sales Team, Managed Markets, Patient Access Managers, Medical Science Liaisons, and internal partners for LTC account strategy formulation and execution leading to ongoing positive sales results.
• Develops and implement a business plan specific to their LTC geography/ key accounts.
• Builds relationships that further develop Acadia as a trusted and valued partner.
• Provides dynamic, high-level in-service presentations to key account stakeholders at the regional/national level.
• Executes and leads pull-through opportunities/projects with cross functional partners.
• Develops and implements collaboration plans with internal stakeholders on Institutional and office-based teams.
• Provides guidance to LTC Sales team members on regional/ national LTC accounts.
• Acts as liaison to multiple stakeholders including: Sales Leadership, Managed Markets, Marketing, and Medical Affairs to coordinate overall LTC strategy for all regional/ national accounts.
• Participates and contributes to Regional Sales Teams calls and meetings as appropriate.
• Assists the LTC teams in creating strategic business plans for each assigned account, ensuring strong account knowledge that produces results focusing on product and ACADIA team access.
• Establishes work standards that are aligned with ACADIA’s corporate culture, vision, and values.
• Adheres to all compliance and promotional guidelines.
• Other duties as assigned.

Preferred Qualifications

• CNS experience strongly preferred.
• Experience interacting and developing relationships with KOL’s, Centers of Excellence (COE), or complex integrated health systems is strongly preferred.
• Experience with Fellowship and advocacy programs strongly desired.