Manager – Web Operations

Bachelor’s degree
5 years of experience in managing website operations
Understanding of web platforms (Content Management Systems, Forms, A/B Testing Solutions, Databases, Analytics, etc.)
5 years of experience in web operations data analysis
Prior experience leading people, may be substituted for experience leading large, cross-functional or multi-departmental projects

Act as the internal champion for the visitors to our websites, understand their goals and focus on ways to serve them better.
Support content managers and creative partners with innovative ways to launch campaigns through website distribution.
Inspire and Develop team members to achieve university and team goals.
Work with cross-functional partners across teams to identify ways to reach goals supported through the website.
Lead team of web specialists and supervisors.
Define the content strategy for web and strive for clear and concise content campaigns across applicable digital touch points.
Constantly monitor site performance to define enhancements that will improve performance toward goal achievement.
Create processes that ensure timely and accurate updates of content on site.
Strive for continual innovation in the operation and functionality of web tools.
Continual collaboration with conversion team to appropriately test changes and measure success.