Carrier Sales Zone Manager
| Company | Spot Freight |
|---|---|
| Location | Chicago, IL, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Mid Level, Senior |
Requirements
- Bachelor’s Degree, preferably in Sales, Business, Supply Chain Management, Operations, or a related field.
- 3+ years of freight industry/brokerage experience.
- Minimum of 1-year experience in people management, with proven success developing talent.
Responsibilities
- Oversee daily operations of designated freight zone, including assigning sourcing and coverage responsibilities as needed, and ensuring service expectations are met.
- Manage P&L for your freight zone, ensuring load booking and profitability goals are achieved.
- Provide support to Carrier Account Managers with escalations for OS&D, claims, accessorials, and other carrier-related problem resolution.
- Support ongoing training and development for Carrier Sales Reps within your zone.
- Assist Account Managers with feedback on quoting opportunities and RFP’s.
- Identify and problem-solve opportunities for process improvement/technology enhancements.
- Offer insight to Carrier Account Managers on carrier prospecting strategies.
- Provide tactical coaching and feedback on performance to Carrier Account Managers within your zone, including regularly scheduled 1 on 1 meetings.
- Provide guidance on freight market fluctuations impacting your zone.
- Participate in hiring and retention of Carrier Account Managers within your zone.
- Goes above and beyond for the carrier and customer, doing whatever it takes to get the job done, every time.
Preferred Qualifications
- Strong interpersonal skills, both written and verbal.
- Ability to think critically in high-pressure situations in order to effectively problem solve.
- Proficient computer skills with PC-based desktop applications, such as Microsoft Office (PowerPoint, MS Work, MS Excel), email, and CRM.
- Proven track record in carrier sales or other sales functions is strongly preferred.
- Proven ability to meet and exceed defined success metrics.
- Comfortable communicating with executive-level individuals.
- Ability to motivate others and promote a positive culture.