National Accounts Manager

National Accounts Manager

Requirements

• Bachelor’s Degree is required; an MBA is preferred
• Minimum of 5 years of business experience with 2 years of national account management experience is required; previous experience supporting large retailer is strongly desired
• Intermediate level proficiency with Excel and PowerPoint
• Possess a working knowledge of the assigned National Account(s) as well as a strong working knowledge of sku level sales performance
• Ability to analyze market conditions and competition as well as develop strategic responses to opportunities
• Possess a strong understanding of Marketing, Operations and Finance as well as a mid-level understanding of the financial metrics that drive success for the business unit
• Ability to work independently and in a team environment is essential
• Must be able to coordinate multiple projects simultaneously
• Ability to negotiate win/win solutions in line review situations as well as day-to-day to achieve maximum results with the assigned National Account(s)
• Ability to “sit-in” for the respective Sales Director if needed in the presence of upper management
• Must be flexible to maximize business opportunities as they arise as well as possess a willingness to travel as needed (up to 50-60)

Responsibilities

• Achieve an annual Top-Line Sales plan for the MOEN Hardware Channel specifically ACE, Do it Best and Orgill as the key customers. Deliver Top-line sales on-plan quarterly, semi-annually, and annually
• Favorably influence product transition costs such as markdown/buyback, displays, returns and logistics
• Lead the planning, creation, and delivery of a comprehensive product line review presentation for each product category
• Develop and maintain relationships with key influencers across functional departments within the customer’s organization
• Act as a liaison between Moen and the national account and take a leadership position on collaborative teams
• Assist the Sales Director in the creation and tracking of the annual sales forecast as well as subsequent monthly revisions for the assigned National Account(s)
• Communicate key initiatives that could impact the ability to meet the established forecast
• Attend and actively participate in monthly forecast meetings
• Use store visits, data resources, and informal networking to gain a strong working knowledge of the competitions’ growth strategies including pricing, merchandising, and new products
• Communicate the competitive information internally to the appropriate people/functional departments
• Perform regular maintenance of Product Platform Sheets
• Communicate pro-actively and be the “go-to” resource throughout the Moen organization for information on key customer initiatives
• Serve as the voice of the customer
• Coordinate the activities of an independent, representative agency (if needed)
• Manage category wide initiatives and rollouts as needed on behalf of assigned national account(s)
• Apply a basic understanding of financial measure to achieve favorable outcomes
• Lead the effort to minimize product transition and return costs and achieve financial plan for Operating Income, Days Sales Outstanding and Days Sales Inventory
• Provide direct and well-articulated descriptions of opportunities and issues to the Sales Director as well as the Retail Leadership Team
• Propose effective solutions that are based on past experience and financial favorability
• Assume a leadership role within the National Account Manager team and manage / supervise direct reports
• Investigate and report back on process improvements without being prompted

Preferred Qualifications

• Previous experience supporting large retailer is strongly desired