Bilingual Sales Agent
| Company | Kemper |
|---|---|
| Location | Las Vegas, NV, USA |
| Salary | $13.37 – $22.02 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- High School Diploma or GED required.
- Six months of Customer Service experience required.
- Bilingual in English and Spanish required.
- Ability to travel locally
Responsibilities
- Provides support to our customers and interfacing agents by answering questions regarding policy status, underwriting guidelines and policy billing.
- Communicates policy status, underwriting rules and billing breakdowns efficiently and effectively, utilizing a thorough understanding of all Kemper systems.
- Provides information and works to address customer concerns.
- Appropriately escalates and refers matters beyond authority limits based on departmental guidelines or expertise to the appropriate person or area.
- Keeps informed regarding industry information, new product development, coverages and technology to continuously improve knowledge and stay current.
- Processes payments while maintaining proper cash handling procedures.
- May be required to work in one or more retail locations based on staffing needs.
- Perform other related duties as assigned.
Preferred Qualifications
- Prior insurance experience preferred.