Mgr – License Management – Corp & SMB
| Company | Adobe |
|---|---|
| Location | San Jose, CA, USA, New York, NY, USA, Lehi, UT, USA |
| Salary | $108300 – $231900 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Senior |
Requirements
- 5+ years of experience in Software Licensing and Leadership
- Gravitas and experience across different segments/industries/situations
- Experience with multiple business routes to market, including partner/reseller organizations
- High energy, results orientated approach
- Highly skilled / aware communicator – both written and spoken
- Pro-active driver – consistent record of being able to make things happen in a cross-functional environment
- Virtual/Matrix based organization navigation skills
- Creative, critical thinker
- Shown success handling time bound and multiple projects/tasks
- Ability to uncover and help drive Strategic and executional improvements
- Ability to present ideas to various levels to gain support for initiatives
- Experience in performance and key performance metric management
Responsibilities
- Be responsible for hitting the LM Financial targets
- Build, develop and lead an elite team of 10+ Licensing/Services Specialists
- Work closely with the Americas LM Technology lead / team on operational and analytical elements
- Contribute/feed insight and guidance into our broader LM development cycles/programs
- Provide regular periodic exec/leadership updates on the business
- Work and align with our global partners to build robust business practices
- Build out a sustainable business plan
- Constantly measure and refine the business performance and impact
- Run a positive, insightful and valuable service for customers
- Create a robust and reasonable de-escalation management process
- Continue to improve the teams positive CSAT score
Preferred Qualifications
-
No preferred qualifications provided.