Senior Salesforce Administrator - Sales Tech

Senior Salesforce Administrator – Sales Tech

5+ years of hands-on Salesforce administration experience with deep expertise in Sales Cloud functionality and best practices
Proven success leading complex CRM initiatives and partnering across teams in a product-led environment
Strong skills in Salesforce configuration: Flows, custom objects, validation rules, user roles/security, dashboards, etc.
Proficient with Salesforce data tools and architecture: Data Loader, SOQL, data quality best practices
Deep understanding of the full sales lifecycle and lead-to-quote workflows

Partner with product managers, engineers, and business stakeholders to co-own solution discovery and prioritize features that drive business outcomes
Configure and optimize Sales Cloud to support end-to-end sales processes (user access, automation, approvals, dashboards, etc.)
Lead platform-level initiatives to improve data quality, system performance, and process automation at scale
Serve as a subject matter expert on Sales Cloud capabilities, roadmap planning, and governance
Collaborate with stakeholders, IT, and engineering teams to ensure seamless integrations and data flow between CRM and key business systems (e.g. LeanData, Dialpad, Own, DataLoader, LinkedIn Navigator, VSCode)
Monitor system health and proactively identify opportunities to streamline operations and reduce technical debt
Contribute to testing, release planning, and documentation, ensuring change management processes are followed and stakeholders are prepared
Mentor junior admins and contribute to a culture of continuous learning, experimentation, and platform stewardship

Salesforce certifications preferred: Administrator, Advanced Administrator, Sales Cloud Consultant, or Platform App Builder
Bonus: Experience with Service Cloud, CPQ & Billing, CRM Analytics, or Apex/Visualforce
Bonus: Familiarity with DevOps/CI-CD pipelines (e.g. GitHub Actions), Agile methodologies, and release planning