AEM Cloud Subject Matter Expert

Bachelor’s Degree or equivalent experience.
Strong working knowledge of Adobe Experience Manager (AEM) and technologies such as Java.
Demonstrated experience with modern cloud-native and automation concepts, practices, and procedures.
Proficiency in programming languages like Java, Python, HTML/CSS/JavaScript.
Familiarity with load testing, functional testing, and UAT testing protocols and tools.
Good understanding of CI/CD pipelines, DevOps practices, and related tooling.
Natural ability to take initiative, lead efforts, and contribute to new projects.
Ownership of critical components aligned with the team’s deliverables and vision, crafting their strategic direction and architecture.
Actively involved in planning and achieving quarterly achievements with strong follow-through.
High level of inquisitiveness to understand and improve the status quo.

Serve as a trusted advisor to customers, collaborating closely with product engineering and SREs to deliver a world-class experience to AEM Cloud Service customers.
Engage frequently with clients ranging from technical development teams to senior executives, focusing on customer success and governance.
Support continuous improvement of AEM deployments through technical processes, software configuration optimization, training, and mentorship.
Provide technical mentorship and support to ensure seamless integration and operation of AEM solutions.
Act as the voice of the customer to internal teams, ensuring their needs and feedback drive product improvements and innovation.
Lead efforts in troubleshooting, performance tuning, and ensuring the highest levels of reliability and performance.

No preferred qualifications provided.