Senior Manager – Associate Experience – Card Tech
Company | Capital One |
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Location | McLean, VA, USA, Richmond, VA, USA, New York, NY, USA |
Salary | $155300 – $212700 |
Type | Full-Time |
Degrees | Bachelor’s |
Experience Level | Senior |
Requirements
- Bachelor’s degree
- At least 5 years of employee engagement, people strategy, event planning (virtual or in person)
- At least 5 years of project, process, or change management
Responsibilities
- Build and drive engagement and recognition strategy including developing and leading focused initiatives, formal programs, and identifying new and fresh ways to elevate the associates experience and engagement
- Support and influence the organization to cohesively communicate in relevant modalities and venues and own various communication channels, including Slack and email, to inspire, include and engage employees.
- Lead the execution of organization wide events and leader engagements with a white glove approach and partner with key stakeholders and support to ensure highest impact and engagement
- Manage key partnerships, including interacting and communicating with stakeholders across all levels and in multiple organizations to inform and influence outcomes
- Confidently lead and drive work forward with the ability to problem solve and pivot in real time, providing clear recommendations and updates in an ever-changing environment
- Lead a highly engaged and motivated team to focus on the highest leverage opportunities as part of the experience strategy that will deliver the most impact to the associates and organization.
Preferred Qualifications
- Bachelor’s degree in Organizational Behavior, I/O Psychology, or Human Resources
- 3+ years of experience managing multiple projects simultaneously
- 3+ years People Leadership experience
- 3+ years of experience with executive-level clients OR with HR communications
- Experience working effectively with multiple constituents, including peers, executive management, senior management
- 2+ years of experience in an information technology environment or supporting Technology professionals