Director – Omnichannel Planning and Analytics
| Company | CVS Health |
|---|---|
| Location | Northbrook, IL, USA, Smithfield, RI, USA, Rhode Island, USA, Scottsdale, AZ, USA, Hartford, CT, USA, Massachusetts, USA, Irving, TX, USA |
| Salary | $100000 – $231540 |
| Type | Full-Time |
| Degrees | Master’s |
| Experience Level | Senior, Expert or higher |
Requirements
- 8+ years of prior relevant work experience
- 10+ years Experience in financial and or merchandise planning
- 10+ years of experience in Finance, P&L management, or business development for ecommerce business or retailer
- 10+ years using data and analytics to develop business strategies and tell compelling stories
- Understanding of retail financial metrics
- Regular and reliable attendance during normal working hours, as established by the leader
- Ability, and willingness, to travel regularly, 10% of time, based on needs of the business
Responsibilities
- Helping to shape the e-commerce growth strategy to create a world class omnichannel experience
- Developing a multi-year business case, in support of the digital and omni-channel vision
- Lead the planning & execution of financial forecast and budget submissions for sales/margin/expenses
- Ensuring accurate and timely performance management tracking, insights, and proposed actions to deliver on defined financial goals and achieve the consumer vision
- Partner closely with key stakeholders from cross-functional partners including Finance, Analytics, Digital Merchandising, Fulfillment, Marketing, Merchandising, Rx, Strategy, Inventory and Store Operations
- Influence and partner with internal and external partners to drive digital and total enterprise value for CVS
- Leverage data, insights, and analytics to influence stakeholders and make recommendations as appropriate
- Lead weekly business review discussions via sharing Key performance indications and insights
- Lead Monthly & Quarterly financial read outs
- Building P&L that accurately depicts the omnichannel business
- Drive analysis on overall digital business
- Understand performance and market trends
- Navigates ambiguity and change to achieve goals despite potential obstacles
- Support strategic initiatives and KPI performance
- Support the creation & optimization of business tools and reports
- Analyze operating expenses and partner with cross functional teams to drive improvements
- Lead analytics team to deep dive on results, uncover risks and opportunities to sales and margin budget
- Look for ways to break through implementation barriers rather than be impeded by them
- Providing guidance, direction, and support to teams and departments to ensure smooth operations and optimal performance
- Responsible for development, succession planning, and driving engagement within the team
- Act as a trusted coach and mentor for team to develop and support IDPs for high potential talent
- Create a culture centered on inclusion and well-being
- Promotes a high-performance culture by clearly setting personal goals and expectations
- Lead onboarding tasks for new hires; builds, maintains, and enhances all onboarding documentations
Preferred Qualifications
- 12+ years’ experience in merchandise and or financial planning
- Experience managing a P&L
- Demonstrated ability to understand not only business KPIs and initiatives, but also possess a deep understanding of the technical backend and be able to participate in project release and business requirement documentation
- 10+ years’ advanced excel, Teradata, Snowflake
- 10+ years’ experience influencing without authority
- Strategic thinker complemented with ability to develop and communicate solid plan
- Passion for digital and how new offerings and capabilities can meaningfully drive engagement, empowerment, and the overall consumer experience in health care
- Advanced degree