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Global Product Monitoring Vigilance Report Writer
| Company | Insulet Corporation |
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| Location | Massachusetts, USA |
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| Salary | $67275 – $100912.5 |
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| Type | Full-Time |
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| Degrees | Bachelor’s |
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| Experience Level | Mid Level |
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Requirements
- Bachelor’s degree or appropriate combination of relevant education and experience.
- Minimum 3 years of demonstrated experience in medical device complaint triage and vigilance reporting or 3 years clinical experience in diabetes disease management or diabetes device support.
Responsibilities
- Responsible for the assessment, follow-up, coding, and vigilance activities for complaints globally.
- Author, peer review, and approve vigilance reports to ensure on time submissions to the appropriate regulatory authorities.
- Support management in day-to-day operations in a fast-paced work environment; Support proper coding of complaints and reportable events.
- Collaborate with engineering, complaint investigation laboratory, medical and other internal staff as applicable to review events, coding, and investigation results to support regulatory reporting compliance occurs per procedures, standards, and regulations.
- Contribute to departmental non-conformances escalated into CAPA System
- Serve as a subject matter expert for post-market and complaint handling regulatory questions and inquiries.
- Support internal and external audits and inspections.
- Assist with special projects, as assigned, with minimal supervision.
- Perform other duties as required.
Preferred Qualifications
- Strong proficiency in common computer applications such as Microsoft Office (Excel, Word, Outlook) and complaint database applications.
- Effective verbal and written communication skills.
- Ability to generate, verify, and maintain accurate records.
- Must have analytical skills, be detail oriented, and have good interpersonal skills.
- Demonstrated ability to influence without authority.
- Ability to organize, judge priorities, and escalate when applicable.
- Strong emphasis and understanding of a formalized medical device Quality Management System.
- Direct experience of 3 or more years in writing and filing global vigilance reports within the medical device industry.
- Working knowledge/experience with global, multi-country vigilance reporting requirements for medical devices and demonstrated knowledge of country-specific differences and requirements.
- Experience in dealing directly with regulatory bodies is highly desired.
- BSN with diabetes experience, Registered or Licensed Dietician or Diabetic Educator, preferred.
