Technology Delivery Lead

Technology Delivery Lead

Requirements

• Undergraduate degree or Technical Certificate
• 7+ relevant experience

Responsibilities

• Manage cross-functional team of IT professionals to support assigned business clients/internal partners/stakeholder needs and requirements
• Responsible for project delivery for the set of application in their scope, commissioning projects to be executed by Tech PMs
• Establish day to day management direction and define priorities and strategies consistent with the business goals and aligned to overall direction from Technology Leadership team for own area
• Communicate business vision/goal and portfolio priorities to team members
• Develop impact assessments and manage assigned portfolio delivery schedule and periodically perform risk assessments to manage operational processes consistent across the portfolio
• Monitor and manage Capacity Forecasting process compliance among Technology Project Managers and report on progress, status, and overall health of the portfolio and the individual applications
• Assess change requests and issues across the portfolio and identify key items for reporting
• Manage vendor relationships for own area and ensure timely/accurate communication and resolution of issues; monitor billings/expenses against contracts
• Assist in the assessment of the scope and risk of projects; work with the client, project managers, and/or 3rd party vendors to ensure the development of broad project plans, budgets, and deliverables
• Work closely with IT leadership to ensure on-going focus on reusability, scalability, and enterprise-wide solutions, to maximize returns on the suite of products
• Measure and monitor progress at clearly defined points in the process for all ongoing projects within the portfolio to ensure projects are delivered on time, within budget, and that projects meet or exceed expectations
• Assess work plans and schedule impacts across portfolio and identify key schedule issues for reporting, escalate further as necessary
• Assess and review schedule impacts, and works with stakeholders to resolve, and escalate further as necessary
• Comply with well-defined enterprise technology delivery practices and standards and project management disciplines – including creation of project documentation of system requirements, estimates of scope and cost
• Track major project deliverables; communicate updates; support initiatives intended at reducing time-to-market and containing costs
• Ensure operational, reputational, and intellectual risks are understood, and provide advice towards minimizing risk and escalate where appropriate
• Maintain proficient knowledge of the competition, customer/industry trends and technology innovation; identify opportunities for research and suggest solutions as appropriate
• Maintain high level of customer service and ensure commitments are met; recommend appropriate actions to enhance service levels, through effective service level management practices/agreements
• Keep informed of technology solutions initiatives and IT direction across TDBG in order to provide strong support to the businesses
• Ensure a full understanding of business requirements and apply knowledge to escalate/prioritize delivery of new and existing projects
• Prioritize and manage own workload and support workload of team members in order to deliver quality results and meet timelines
• Support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/points of interest
• Work closely with other groups, sharing knowledge of client and customer issues, needs and expectations, and contributing to sound decisions
• Establish and maintain open and effective communication with clients, the businesses, and other team members
• Contribute to the ongoing development of the team and business partners by sharing information, knowledge and lessons learned on a regular basis
• Identify and recommend opportunities to enhance productivity, effectiveness and operational efficiency of the business unit and/or team
• Participate in knowledge transfer within the team and business units
• Establish effective relationships across multiple business and technology partners, program and project managers

Preferred Qualifications

• Graduate degree, preferred
• Exposure to knowledge of: Windows, Linux: Red Hat, CentOS, Ubuntu
• Exposure to mainframe technologies or familiarity with BI/Reporting Tools: Tableau, Jasper Reports, SSRS, Business Objects, Excel, MS Access, Python, R
• Knowledge of programming languages and frameworks: Python, Scala, Java, C++, C#, VB.NET, VB Script
• Java Script, Shell Scripting, JSON, XML, SQL, Web Services, REST and SOAP
• DBMS: Teradata, Vertica, MS SQL Server, MS Access, MySQL, MemSQL, SQLite, Oracle
• Data Integration & Cleansing
• Data Analysis & Visualization
• Client-Server Applications
• Agile Development
• Application development life-cycle
• New technologies integration
• Excellent Communication Skills