Functional Strategy Analyst
| Company | Toyota |
|---|---|
| Location | Plano, TX, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Junior, Mid Level |
Requirements
- Ability to build relationships with a broad audience both internal and external to TFS.
- Manage projects successfully to meet deadlines, provide deliverables, and adhere to budgets.
- Expertise in Digital Contact or Digital Marketing discipline
- Work collaboratively with other team members.
- Strong organizational and stakeholder management skills.
- Strong verbal, written, and analytical skills.
- Working knowledge of Microsoft Office Applications (Word, PowerPoint, Excel, etc.).
- Working knowledge of Salesforce Marketing Cloud, HubSpot, Brevo or similar
Responsibilities
- Support major projects & initiatives that drive desired business outcomes to advance TFS/LFS/Private Label strategies by effectively collaborating across the organization with objectives of delivering a simple and efficient customer-/product- life cycle.
- Focus on customer insights and industry best-practices to plan and execute a customer-/product- life cycle which prioritizes TFS/LFS/Private Label overall strategy and a customer-centric experience.
- Develop and implement strategic roadmaps and process improvements for Digital Contact Channels that align with and drive strategic opportunities and planned initiatives.
- Create, measure, analyze and refine Digital Contact champion-challenger tests with the objective of optimizing the TFS/LFS/Private Label contact strategy.
- Identify gaps in relevant processes and consult with stakeholders on solutions and remediations.
- Contribute subject-matter level expertise and business insight to innovate digital contact optimization in alignment with TFS/LFS/Private Label business strategies with the goal of driving a personalized, customer-centric experience.
- Support business growth through various opportunities, creating pathways and combatting roadblocks in the path to business enablement.
- Assist leadership in developing standard and consistent operating procedures, goals, and objectives for the respective function based on customer insights and research findings.
- Create communications and presentations as needed and ensure information is disseminated to the appropriate audiences.
Preferred Qualifications
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No preferred qualifications provided.