Account Executive
| Company | Spot Freight |
|---|---|
| Location | Charlotte, NC, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- Bachelor’s degree preferred
- Previous sales or customer service experience desirable
- Logistics industry knowledge preferred
- Proven track record of successful customer support
- Ability to thrive in a fast-paced environment and meet performance metrics
- Strong negotiation skills – persuasiveness, aggressiveness, confidence, resilient
- Entrepreneurial and competitive spirit, passion, self-motivation
- Organization and attention to detail
- Adaptability, multi-tasking ability, sense of urgency
- Confident decision-making skills, problem-solving ability, and issue resolution
Responsibilities
- Manage client operational relationships and day-to-day operations between customer and the Company by ensuring customer satisfaction, addressing customer inquiries, and developing and executing problem resolution.
- Serve as a direct avenue of clear communication for clients and prospective clients by developing, operating, maintaining, and growing assigned accounts.
- Review and identify new opportunities with the client, coordinating with the National Account Director to determine the appropriate approach for each designated customer.
- Ensure consistent operations and load management with internal Spot stakeholders, as dictated by customer needs; up to and including coordination with Spot teams in Carrier Account Management, Carrier Services and Logistics.
Preferred Qualifications
- Bachelor’s degree preferred
- Logistics industry knowledge preferred