Training Specialist – Global Product Monitoring

Training Specialist – Global Product Monitoring

Requirements

• Bachelor’s degree from an accredited institution or the equivalent combination of years of education and experience.

Responsibilities

• Develops expertise in Insulet’s training processes, procedures, and guidelines.
• Works collaboratively with teams to identify training needs and requirements.
• Acts as a resource to support teams with the development of training for the department.
• Collaborates with Sr. Learning and Development Education Specialist on creating effective training programs.
• Maintains accurate training records and ensures that training is properly documented, maintains quality records and logs in compliance with FDA QSR and ISO 13485 standards.
• Conduct audits and evaluate work instructions to ensure employees are performing processes and procedures as trained.
• Active Participation in training improvement projects.
• Works collaboratively with teams on document revision process.
• Collaborates with Learning and Development on the maintenance of Insulet’s Learning Management Systems (LMS).
• Effectively communicates any issues or concerns pertaining to training while ensuring staff compliance.
• Works within the highly regulated medical device environment by following prescribed approval processes for all training materials developed.
• Provides reporting to management on training progress and completion and usage of courses.
• Assist with training for new employees in Global Product Monitoring and deploying and facilitating training sessions for existing and new processes.
• Coordinates and schedules virtual and in-person training events.
• Performs other duties, as required.

Preferred Qualifications

• Bachelors degree in Communication/Education/Adult Learning preferred
• Working knowledge of the Quality System Regulation (FDA 21 CFR Part 820) ISO 13485 quality system standards.
• Experience with Learning Management Systems (LMS).
• Working knowledge of Microsoft Office programs (e.g., Word, Excel, Access, and PowerPoint).
• Ability to demonstrate effective verbal and written communication skills to all levels throughout the organization.
• Must be detail-oriented and highly organized
• Experience with Docebo Learning Management Systems (LMS)
• Experience in Medical Device, Pharmaceutical or Life Sciences industry preferred.
• Willingness to pursue additional learning and build qualifications in a professional field, as required.
• Diabetes experience highly desired
• Experience with Articulate or similar online authoring tools.
• Experience in Adobe Acrobat.
• Ability to generate and maintain organized and accurate records.
• Must be able to interface with a variety of people including different technical levels, educational backgrounds, and a range of personalities.
• Demonstrates an appropriate level of adaptability, maintains a positive outlook and demonstrates composure under pressure.