Surgery Scheduler – Omc

Surgery Scheduler – Omc

Requirements

• 1+ year surgery scheduling or related experience; OB/GYN Preferred
• Must be able to communicate effectively with physicians, patients and the public.
• Capable of establishing good working relationships with both internal and external customers.
• Strong knowledge of clinical / medical practice operations, procedures, terminology, and administrative procedures.
• Must be flexible and have the ability to multitask.
• Proficient in computers and relevant software applications and practice management technology.
• Ability to collaborate across departments and build effective relationships with internal and external customers to achieve goals.
• Possession of strong problem solving skills and sound judgment.
• Possession of strong organizational skills and exhibit a high level of quality through attention to detail and monitoring of work.
• Excellent verbal and written communication, as well as, exceptional interpersonal communication skills.
• Ability to work independently on assigned tasks as well as to accept direction on given assignments.
• Deals with confidential information and/or issues using discretion and judgment.

Responsibilities

• Coordinates and schedules surgeries, follow-up appointments as designated by physicians.
• Interact With patients’, physicians and other staff both within the Clinic and at outside facilities providing accurate, timely and responsive information.
• Coordinate Processes and routes all paperwork as required to meet physician and facility requirements.
• Ensures efficient telephone communication.
• Document work processes as required.
• Follows all written protocols and procedures of the Clinic.
• Demonstrate courtesy and helpfulness toward patients and their families.
• Must be able to recognize and respond appropriately to urgent/emergent situations per protocols.
• Establish and maintain effective working relationships with physicians, staff, and management.
• Books surgeries based on physician volume maintaining appropriate standard turn-around times.
• Identifies scheduling barriers and implements solutions to improve scheduling results based on predetermined goals.
• Follow established REI and surgery center/hospital precautions and procedures in the performance of all job duties to ensure a safe work environment. Adhere to policies regarding safety, confidentiality and HIPAA guidelines.

Preferred Qualifications

• OB/GYN Preferred