Launch Trainer

Launch Trainer

Requirements

• Experience training on digital dental platforms or clinical technologies in a practice environment (iTero or Trios strongly preferred)
• Hands-on knowledge of intraoral scanning and digital dental workflows
• Strong facilitation skills with experience leading live (virtual and in-person) training and coaching sessions
• Clear and confident communicator with excellent verbal, written, and interpersonal skills
• Customer-first mindset—empathetic, patient, and tuned into individual learning needs
• Quick learner, tech-savvy, and adaptable in fast-paced environments
• Organized and efficient in managing multiple trainings, follow-ups, and customer touchpoints
• Persuasive and supportive coach, skilled in encouraging behavior change and driving adoption

Responsibilities

• Lead new practices through Dandy’s onboarding program, helping them ramp up quickly and effectively
• Deliver engaging training sessions, both virtually and on-site, tailored to the learning styles and structure of each practice
• Demonstrate best practices in intraoral scanning and digital workflows, offering hands-on coaching during live sessions
• Support full platform adoption by ensuring practices are confident using Dandy tools from day one
• Serve as a trusted coach post-launch, helping practices refine workflows and overcome adoption barriers
• Monitor early scan quality and deliver clear, constructive feedback to drive technique improvement
• Identify gaps in product usage and offer targeted follow-up to close them
• Conduct First Case Monitoring sessions to reinforce best practices and ensure order success
• Collaborate with Customer Success, Product, and Support teams to share insights and improve the customer journey
• Recognize early wins and celebrate progress to build practice confidence and momentum

Preferred Qualifications

No preferred qualifications provided.