Pool Host
| Company | Four Seasons |
|---|---|
| Location | Baltimore, MD, USA |
| Salary | $15.45 – $15.45 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- Requires a working knowledge of the restaurant, aspect of Four Seasons services, policies or operations and general knowledge of the hotel.
- Requires knowledge or the ability to operate computer equipment and the reservations system.
- Requires reading, writing and oral proficiency in the English language.
Responsibilities
- Seat guests promptly at a table pre-set for the number in the party and according to guest preference.
- Set up host/hostess stand, review guest reservation book, and make recommendations as to the set-up of the room, maintain a station chart and cover count for the restaurant while recognizing the maximum workload capacity of each server to meet Four Seasons Service standards.
- Answer telephones according to Four Seasons standards and take guest reservations or provide information regarding the restaurant or any other hotel service.
- Anticipate the needs of guests, respond accordingly to guest inquiries or problems, and recognize regular guests by name and utilize the guest’s name consistently.
- Inspect and maintain daily menus to ensure quality, condition and appearance while developing a complete working knowledge of all menu items and daily specials.
- Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
- Work harmoniously and professionally with co-workers and supervisors.
Preferred Qualifications
- Working knowledge is generally learned on-the-job.