Posted in

Financial Planning Service Desk – Analyst – Global Investment Office

Financial Planning Service Desk – Analyst – Global Investment Office

CompanyMorgan Stanley
LocationBaltimore, MD, USA
Salary$75000 – $85000
TypeFull-Time
DegreesBachelor’s
Experience LevelEntry Level/New Grad, Junior

Requirements

  • Securities Industry Essentials (SIE) required, Series 7 and 66 preferred and required within 4 months of joining the team
  • Bachelor’s degree required
  • Strong verbal and written communication skills required
  • Detail oriented with an ability to handle multiple priorities
  • Ability to work efficiently under pressure, with a focus on the client experience
  • Ability to problem solve and identify the strengths and weaknesses of alternative solutions
  • Team-oriented approach
  • Successful completion of background check and pre-employment assessments

Responsibilities

  • Navigate and provide expert level guidance to Financial Advisors and Client Service Associates looking for assistance utilizing Morgan Stanley’s financial planning tools
  • Thoughtfully aggregate feedback and address technical issues
  • Field incoming calls and provide world-class level of service
  • Consider service metrics and work to consistently improve efficiency of the team
  • Learn and have awareness of Morgan Stanley’s broader set of digital tools
  • Work closely with the key financial planning stakeholders and other members of home office team
  • Interest in achieving Financial Planning Specialist designation / Certified Financial Planner® certification

Preferred Qualifications

  • 2+ years of financial services experience or related industry preferred, but not required

Benefits

    No information provided on Benefits.