Test Engineer

Test Engineer

Requirements

• Active DoD Secret Clearance
• 12+ Years of relevant experience (Bachelor’s Degree in relevant field may be substituted for 5 years of relevant experience; Master’s Degree in related field may be substituted for bachelor’s degree and 3 years relevant experience)
• Experience with ServiceNow
• Experience with Microsoft Endpoint Configuration Manager (MECM/SCCM) and/or Microsoft Intune
• Experience with PowerShell scripting
• Package tests into suites for smoke/regression test execution
• Strong ServiceNow platform knowledge
• Experience testing in multiple ITSM modules
• Manual ServiceNow testing
• Experience setting up test environments, executing test cases, and tracking defects
• Working experience with component, application, integration, and performance testing procedures and criteria
• Working experience in defining acceptance criteria and coordinating and executing acceptance testing
• Working experience in requirements traceability
• Working experience with creating and executing test plans and procedures and documenting the expected and actual results
• Experience working with multiple teams and coordinating automation testing efforts for various integration projects
• Demonstrated initiative and ability to start, develop, and complete short and long term projects
• Demonstrates accuracy and thoroughness in the implementation of project specifications and design requirements

Responsibilities

• Execute unit/component test procedures for all project components, create and execute integration test procedures, execute regression tests, coordinate and execute user acceptance testing, and create and execute performance tests
• Conduct component integration testing, which should include such items as performance and throughput benchmarking, fault tolerance, interface compliance, and functional completeness
• Support current production system break/fix and enhancement efforts to include requirements review, test formulation, test scenario preparation, test execution, and test summary preparation
• Document and analyze test results, produce status reports, and assist with the defect management process
• Ability to perform requirement analysis and work independently to create test products test plans, test cases, test reports of good quality
• Assist with technical artifacts including the Requirements Traceability Matrix, Use Cases, User Interface Specifications and migration plans
• Accurately estimate testing efforts for project planning and tracking and provide input to project(s) master schedule
• Collect and report testing results to the architecture team and stakeholders on a regular basis
• Monitor defects so that they progress a timely manner and adhere to the defect tracking process/standards and ensure they are adequately retested when fixed
• Run performance benchmarks, conduct performance tuning and building capacity planning models
• Identify potential testing or work product improvement
• Provide informal demonstrations to staff and customers in conjunction with efforts
• Provide data re-processing testing and validation metrics
• Document and track defects and change requests; provide input to and participate in the CCB process; capture and report defect metrics
• Drive and implement automation process improvement items

Preferred Qualifications

• Experience with relational databases (e.g., Microsoft SQL)
• Experience using ServiceNow Automated Test Framework (ATF)
• Ability to define and configure test automation using ServiceNow ATF
• Monitoring, fixing issues and maintaining ATF tests
• Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs – all scripted aspects of the ServiceNow system
• Experience with utilizing Angular.JS, JavaScript, SQL and related technologies
• Experience with ServiceNow client and server-side JavaScript and ServiceNow APIs
• ServiceNow Certified System Administrator (CSA) certification or ability to obtain a CSA certification
• Certified Implementation Specialist (ITSM, ITIL, CSM, or similar)