Technical Sales Specialist
| Company | LGC Group |
|---|---|
| Location | Franklin, MA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Mid Level, Senior |
Requirements
- Bachelor’s degree or equivalent experience in a biological field (e.g., Molecular Biology, Genomics, Biochemistry)
- 2-5 years hands-on experience with Next-Generation Sequencing (NGS) and related molecular biology techniques
- Strong presentation and communication skills, with the ability to convey technical concepts to a broad audience
- Strong computer skills required, with a working knowledge of Microsoft Office suite of products, particularly Word, Excel, and PowerPoint
- Self-motivated, goal-oriented, and comfortable working in a fast-paced environment
- Ability to work remotely and prioritize effectively
Responsibilities
- Identify and develop new sales opportunities within potential customer accounts
- Expand existing customer relationships by uncovering additional product needs and applications
- Drive sales growth through proactive outreach, including cold calls, emails, and virtual meetings
- Deliver technical presentations and product demonstrations to educate customers on the benefits of Seraseq reference materials
- Understand and address customer challenges related to assay validation, quality control, and regulatory compliance
- Provide consultative sales support to help customers select appropriate reference materials for their specific applications
- Maintain strong customer relationships to ensure high retention and satisfaction
- Work collaboratively with internal teams, including marketing and product management, to support customer needs
- Track and report sales activities, customer interactions, and market trends
- Evaluate market opportunities, conduct initial analysis of market opportunities to include return on investment, Service offerings, new markets
- Cultivate and maintain a deep understanding of industry trends, client operations, and competitive offerings to effectively position LGC Diagnostics & Genomics products
- Demonstrate flexibility and collaboration in responding to the business needs – both internal and external – by addressing significant corporate initiatives as requested by management
Preferred Qualifications
- Master’s or Ph.D. preferred
- Prior experience in technical sales, account management, or customer-facing scientific support is a plus