Health Services Director

Health Services Director

Requirements

• Creates a resident-centered approach to the planning and delivery of services to residents, supporting residents’ rights to participate in decision-making and treating residents with dignity and respect.
• Performs assessments on health, functional and psychosocial status of residents.
• Proactively manages care and services for each resident, maximizing the resident’s opportunity to remain in the assisted living environment.
• Assesses or evaluates residents with reported changes of condition.
• Ensures that resident care needs are met by coordinating services with other professionals, including physicians, discharge planners, nurses, home health agency staff, case managers, hospice, and state agency personnel.
• Provides supervision and training to health services team members including personal care and medication management.
• Acts as an ambassador by representing the community in a positive manner to outside agencies and participating in community events and social functions.
• Works within scope of license with RN oversight as needed.

Responsibilities

• Responsible for accurate completion and use of level of care determination tools to ensure residents receive the care and services they require and desire.
• Participates in the development of individualized service plans.
• Provides team member direction, service planning, and coordination of care to meet the residents’ changing needs.
• Collaborates with the management team on the move in of prospective residents, taking into consideration the needs of the prospective resident, current community acuity, and staffing levels.
• Oversees the arrangement of ancillary services such as pharmacy, podiatry, lab, and x-ray as needed.
• Communicates regularly with residents’ families regarding health care needs.
• Provides education and support to residents and families.
• Partners in the investigation and root cause analysis of incidents.
• Collaborates with the management team on the development and implementation of appropriate interventions.
• Oversees the documentation and communication of resident care and services.
• Assists in the management of infection control.
• Provides training to staff on infection control practices, investigates, and reports incidents of infection and tracks infection data.
• Manages and oversees health services systems.
• Provides on-call support and phone triage for team members’ questions regarding resident care.
• Participates in leadership team by actively contributing to decision making, incident follow up, community and company-wide initiatives and attending leadership team meetings such as daily stand up, clinical meeting, Quality Assurance Performance Improvement (QAPI), and other meetings as required.
• Performs other duties as assigned.

Preferred Qualifications

No preferred qualifications provided.