Quality Manager

Quality Manager

Requirements

• Bachelor’s degree in Quality, Business, Operations Management or related field
• 4 plus years of related work experience

Responsibilities

• May be responsible for continuous improvement of control testing, manufacturing, assembly processes, tracking system cycle-time goals, and standard operating procedures; product quality; process control; supplier quality processes; ISO audits; receiving inspections; supplier audits; quality and contract proposals; and other related activities as assigned.
• Accurately maintain company records and documents in accordance with policies and procedures
• Work with other quality personnel in obtaining goals of meeting or exceeding customer specification while meeting target costs.
• Report and chart quality measures.
• Conduct process capability studies and present results in standardized format.
• Oversee and assign all product quality deficiency reports.
• Respond to quality process nonconformance issues in an expedient manner
• Analyze and implement effective solutions in order to coordinate the resolution of major quality issues.
• Must exhibit the ability to proactively plan and execute plans in accordance with established time constraints.
• Coordinate and work inter-functionally with Quality, Engineering, Contracts, Sales, and Manufacturing to resolve quality related issues.
• Create and assist in establishing, maintaining and certifying quality guidelines, processes and procedures. Promote awareness of procedures and quality systems within the organization.
• Assign, schedule and coordinate quality audits internally and externally.
• Communicate effectively with suppliers and internal teams to correct and prevent deficiencies.
• Maintain a positive, professional working relationship with all customers.
• Understand quality contractual requirements related to assigned product types.
• Participate in or delegate a representative for all quality meetings including the Corrective Action Board, Control Testing and Management Review Meetings.
• May be responsible for development, maintenance and continuous improvement of a process improvement training program.
• Interview, supervise, appraise, and discipline employees. Acknowledge team accomplishments.
• Responsible for budgeting activities and personnel reviews.
• Ensure personnel in departments have adequate resources to perform jobs.

Preferred Qualifications

• Two years knowledge or training on JLG, Jerr-Dan or Oshkosh products or other extreme-duty vehicles
• Advanced training/experience in the use of statistical techniques including CP/CPK
• MS Windows, Word, Excel, Project, Outlook and MAPICS/Infor XA ERP experience