Senior Manager – Learning and Development

Senior Manager – Learning and Development

Requirements

• High school diploma, GED, or equivalent professional experience required
• Minimum 5 years of professional experience required
• At least 2 years of professional experience using content authoring tools to develop eLearning content or instructional design to develop instructor-led training required
• At least 2 years of experience developing and delivering learning content; experience developing and/or delivering learning content focused on people manager development and/or experience serving as a manager preferred
• Experience working in a Learning Management Systems (LMS) strongly preferred
• Experience managing multi-step/cascading projects or processes preferred
• Proficiency in PowerPoint, Zoom, Airtable, Canva strongly preferred, or ability to learn new databases and technologies quickly and effectively
• Ability to exemplify ASPCA’s core values, behavioral competencies, and commitment to diversity, equity, and inclusion.

Responsibilities

• Design, develop and/or facilitate instructor-led trainings that support organizational initiatives and goals
• Oversee the workshop delivery process as a producer for L&D learning sessions – including logistical preparation, leading prep and debrief meetings with facilitators, providing technical support throughout live sessions, and handling any follow up to ensure a high-quality, learning-centric experience for participants and facilitators
• Draft and/or edit learning content – review workshop presentations and program one-pagers, create workshop handouts & supporting materials to develop a consistent voice across written L&D content
• With Director, L&D, develop and deliver learning content for internal and external audiences, including people manager development, in alignment with department goals and organizational priorities
• Lead the L&D workshop calendar process, from course selection and facilitator logistics to building in ASPCA Learn on a quarterly or bi-annual basis
• Develop ASPCA Learn system recommendations for ILT courses and L&D content, and provide continued management of Instructor-Led Training (ILT) courses in the system to meet evolving staff and team needs
• Support team members in the launch and maintenance of staff development programs
• Manage L&D communications, including for courses and programs, and find new ways to engage staff with upcoming learning opportunities
• Promote social learning and engagement on the ASPCA’s intranet platform, keeping L&D content shared on the platform up to date and exploring new ways to leverage the platform to support L&D programs
• Other responsibilities as assigned by manager

Preferred Qualifications

• At least 2 years of experience developing and delivering learning content focused on people manager development and/or experience serving as a manager preferred
• Experience working in a Learning Management Systems (LMS) strongly preferred
• Experience managing multi-step/cascading projects or processes preferred