Sr. Advisor – Consumer Solutions Consulting

Sr. Advisor – Consumer Solutions Consulting

Requirements

• Minimum 7 years of strategic digital experience in consulting, management, channel development, or strategy.
• Sales or sales support experience with a proven track record of working with cross-functional teams to sell and deliver customer solutions.
• Demonstrated ability to lead, develop, and motivate other associates.
• Strong communication and interpersonal skills.
• Strong problem-solving and decision-making abilities.
• Ability to identify, define, address, and solve multi-dimensional issues affecting operations, associates, or finances across multiple departments.
• Financial acumen, demonstrating how TU’s solutions create economic value for the customer’s enterprise.
• Bachelor’s degree or equivalent work experience.
• Ability to travel up to 30%.

Responsibilities

• Collaborate with the team to gather and share insights from client and sales interactions, identifying unmet client needs for high-potential product development/expansion opportunities.
• Define and influence how TU products and solutions address critical client issues, contributing to account management as needed.
• Improve the sales team’s understanding of TU’s solutions, their applicability to opportunities, and the value to customers, enhancing early-stage client discussions and opportunity identification.
• Leverage internal and external data to understand market and client-level performance, staying current on the competitive landscape and documenting competitors’ capabilities and future plans.
• Communicate the narrative on how solutions add value, contributing to strategic engagement documents and influencing client materials.
• Influence the strategy of the solution roadmap, identifying significant opportunities and key accounts.
• Develop and present senior-level technical product demonstrations, engage in RFI/RFP responses, lead efforts around POCs, and own product-specific content.
• Prioritize opportunities to support product revenue target achievement, aligning with vertical market product goals.
• Participate and speak at conferences and customer-facing seminar presentations.
• Enable the team to support select implementation projects of complex solutions, connecting business needs with technical requirements, and providing a technical overview of products, functionality, system/data requirements, and integration.
• Accountable for the budget, performance, and results of small to medium-sized teams, contributing to functional strategy.
• Accelerate and enable revenue, particularly the adoption of new innovative solutions and shifting market share from competitor solutions.
• Direct the client engagement and solutions selling approach, establishing a credible, integrated partnership with clients on the adoption of our products and solutions.
• Negotiate and influence critical matters affecting their area within the organization.
• Develop guidelines, processes, and procedures for assigned functional areas, responsible for resource allocation, including budget and personnel.

Preferred Qualifications

• Demonstrated deep knowledge of Canadian financial and digital trends, including TU customer’s critical business issues and implications for key markets.
• Ability to discuss digital and consumer engagement trends/challenges at a strategic level, compelling senior leaders to take action and acquire TU products.
• Capable of creating, evolving, and delivering a narrative for solutions supported by data and insights, capturing senior leaders’ attention.
• Extensive connections with digital leaders and decision-makers from Canada’s major banks, Monoline, Fintech, Telecommunication, and small/medium FI leaders.
• Strong knowledge of the digital ecosystem, tools, competitors, including products & data in the Canadian market. Background in digital marketing lower funnel activities and tactics is beneficial.