Staff Machine Learning Engineer – Technical Lead

Staff Machine Learning Engineer – Technical Lead

Requirements

• Bachelor’s or higher in Computer Science, Engineering, Mathematics, Statistics, or a related technical field, or equivalent practical experience.
• 4+ years of hands-on experience in machine learning, particularly within search, ranking, information retrieval, or natural language processing (NLP).
• Track record in building and deploying machine learning models in production, with experience in RAG (Retrieval-Augmented Generation) models or similar hybrid systems combining retrieval with generative models.
• Core stack: Python, Java, C++, or other programming languages for ML development.
• Understanding of search algorithms, ranking mechanisms, and information retrieval, specifically in context-driven search systems.
• Experience with ML frameworks like TensorFlow, PyTorch, Scikit-learn, or similar.
• Experience working on large-scale search or recommendation systems for consumer-facing applications (e.g., messaging platforms, video conferencing, or cloud-based productivity tools).

Responsibilities

• Develop and implement advanced machine learning techniques, including Retrieval-Augmented Generation (RAG), to enhance search systems.
• Build AI-driven search solutions that improve information retrieval and enable Zoom AI Companion to generate personalized, context-aware responses.
• Improve AI capabilities to interpret, prioritize, and act on retrieved data, delivering clear and actionable insights to users.
• Enhance Zoom AI Companion’s ability to provide intelligent summaries, action items, and insights from meetings, chats, files, and shared content.
• Collaborate with product managers, engineers, and research scientists to create powerful, context-driven search solutions.
• Strengthen the search foundation of Zoom’s AI Companion to deliver advanced meeting insights, actionable recommendations, and support decision-making.

Preferred Qualifications

No preferred qualifications provided.