Shipping & Receiving Clerk
Company | Stanley Black & Decker |
---|---|
Location | Norcross, GA, USA |
Salary | $Not Provided – $Not Provided |
Type | Full-Time |
Degrees | |
Experience Level | Entry Level/New Grad, Junior |
Requirements
- The ability to work Monday through Friday full-time with additional hours as needed to meet customer demands
- Preferably prior experience in shipping & receiving operations in a warehouse, retail, etc. environment
- Adaptability in using various technological systems and familiarity with data entry and record-keeping systems
- Strong problem-solving skills and the ability to think on your feet
- Excellent communication and interpersonal skills
- Operate with a high degree of integrity and accountability
- Strong attention to detail
Responsibilities
- Utilize your knowledge of SB&D shipping procedures to verify and maintain records of incoming and outgoing shipments at the Service Center.
- Prepare items for shipment, ensuring accuracy and compliance with company standards.
- Identify and confirm shipment details against invoices, orders, and other records.
- Unpack and inspect incoming shipments, reject damaged items, and record any shortages.
- Communicate with shippers and customers to resolve issues related to damages and shortages.
- Provide excellent customer service, including answering phones and assisting customers both at the counter and via phone.
- Conduct customer sales and service transactions efficiently and professionally.
- Strive to achieve Environmental Health and Safety (EHS) goals set for the center by the division.
- Maintain a clean and orderly work area and equipment, adhering to prescribed safety regulations.
- Interpret packing slips and accurately enter information into the computer system to acknowledge receipt of goods in the purchase order and processing database.
- Assist at the front counter during CSR breaks and peak hours as needed.
Preferred Qualifications
- Preferably prior experience in shipping & receiving operations in a warehouse, retail, etc. environment