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Shipping & Receiving Clerk

Shipping & Receiving Clerk

CompanyStanley Black & Decker
LocationNorcross, GA, USA
Salary$Not Provided – $Not Provided
TypeFull-Time
Degrees
Experience LevelEntry Level/New Grad, Junior

Requirements

  • The ability to work Monday through Friday full-time with additional hours as needed to meet customer demands
  • Preferably prior experience in shipping & receiving operations in a warehouse, retail, etc. environment
  • Adaptability in using various technological systems and familiarity with data entry and record-keeping systems
  • Strong problem-solving skills and the ability to think on your feet
  • Excellent communication and interpersonal skills
  • Operate with a high degree of integrity and accountability
  • Strong attention to detail

Responsibilities

  • Utilize your knowledge of SB&D shipping procedures to verify and maintain records of incoming and outgoing shipments at the Service Center.
  • Prepare items for shipment, ensuring accuracy and compliance with company standards.
  • Identify and confirm shipment details against invoices, orders, and other records.
  • Unpack and inspect incoming shipments, reject damaged items, and record any shortages.
  • Communicate with shippers and customers to resolve issues related to damages and shortages.
  • Provide excellent customer service, including answering phones and assisting customers both at the counter and via phone.
  • Conduct customer sales and service transactions efficiently and professionally.
  • Strive to achieve Environmental Health and Safety (EHS) goals set for the center by the division.
  • Maintain a clean and orderly work area and equipment, adhering to prescribed safety regulations.
  • Interpret packing slips and accurately enter information into the computer system to acknowledge receipt of goods in the purchase order and processing database.
  • Assist at the front counter during CSR breaks and peak hours as needed.

Preferred Qualifications

  • Preferably prior experience in shipping & receiving operations in a warehouse, retail, etc. environment