Data Entry Customer Service
| Company | Alphabe Insight |
|---|---|
| Location | Los Angeles, CA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Associate’s |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- High school diploma or equivalent; associate degree preferred
- Previous experience in data entry or customer service is a plus
- Strong attention to detail and excellent organizational skills
- Proficient in Microsoft Office (especially Excel and Word)
- Ability to type at least 45 words per minute with high accuracy
- Excellent verbal and written communication skills
- Ability to multitask and work effectively in a fast-paced environment
Responsibilities
- Accurately input and update customer information in the database
- Respond to customer inquiries via phone and email in a professional manner
- Resolve basic customer issues or escalate them as needed
- Verify the accuracy of entered data and maintain detailed records
- Collaborate with other departments to ensure data consistency and quality
- Maintain confidentiality and comply with data protection regulations
- Monitor and track customer service requests for follow-up
Preferred Qualifications
- Previous experience in data entry or customer service is a plus