Supvsr Radiology II

Supvsr Radiology II

Requirements

• ARRT mammography certification
• ARRT Registered in Radiography and at least one other modality (CT, MRI, NM, Mammo or Ultrasound) or ARDMS
• Prior healthcare leadership experience required
• Certified and Registered by ARRT or ARDMS (Radiology)
• IEMA License
• Current CPR certified
• Demonstrated technical skills with mammography equipment
• Knowledge of film quality control
• Basic computer skills
• Working knowledge of mammography operations and needs

Responsibilities

• Monitors and coordinates all aspects of the department to include workflow, procedure volumes, and charges to ensure maximum work output with a minimum of patient dissatisfaction
• Coordinates daily and weekly workflows, room usage and scheduling needs for routine and add-on procedures
• Monitors and ensures proper coding and capture of charges
• Monitors outstanding/incomplete work
• Works closely with scheduling personnel to ensure appropriateness of exam
• Acts as contact person for patient, visitors, and physician’s and staff concerns, complaints or dissatisfaction; makes any immediate corrections as appropriate to satisfy customer needs and forwards all complaints and any actions taken to manager
• Oversee supply ordering for assigned areas to assure continuity in patient care. Determine inventory usage, monitor usage and resolve any issues related to supplies
• Perform exams in areas where licensure or experience permits when necessary to maintain adequate coverage and operations
• Respond to patient questions and concerns about specific procedures
• Ensure patient confidentiality is maintained in all areas including computer and patient information and communications
• Ensure compliance with department and AMG policies including MVP, Service Recovery methods and scripting
• Assign and monitor staff attendance at mandatory in-service programs
• Coordinates direct reports with regards to schedules, work assignments and quality improvement standards
• Conducts performance reviews and minor disciplinary actions for direct reports within timeframe designated by the Advocate
• Conducts meetings for direct reports and department meetings
• Communicates changes in policy and procedures, operational and clinical protocols, via appropriate method
• Updates standard workflow and procedures as appropriate. Assists with updates of policies as needed
• Prepares time and attendance for processing, resolving any errors and pay disputes
• Coordinates and oversees training of new employees in Imaging Suites according to department policies and procedures; responsible for evaluation and/or verification of employee competency
• Maintain an environment conducive to associate satisfaction through active monitoring of department technical, safety and quality of care issues
• Prepares staff work schedules
• Approves requests for PTO, etc.
• Evaluates films and makes recommendations for improvement in either technique or positioning as needed
• Monitors technical competence of staff
• Monitors equipment, trouble shoots and determines the need for and makes service support calls when required
• Maintains communication to all service support personnel to monitor downtime status; coordinate needed preventative maintenance and make schedule adjustments as necessary
• Collect pertinent data and prepare required monthly reports to present at department meetings when requested
• Recommends actions or methods for improvement to department operations
• Attends continuous quality training classes as appropriate as required or recommended by the Radiology Practice manager
• Assists with ensuring the department meets all guidelines, rules and regulations as recommended by AAAHC or any other regulatory agency policies the clinic adheres to
• Serves as a liaison with internal and external customers with a focus on improving business relationships and resolving customer complaints
• Participate in Radiology Management committee
• Participates on AMG West committees, task forces and special projects to help improve communication and promote growth for the department
• Ensures all staff are licensed and/or accredited as necessary
• Maintains reports of all equipment and personnel monitoring and inspections that are required
• Prepares and ensures department is ready for all inspections by the physicist and Illinois Emergency Management Agency (IEMA)
• Assists with preparation for AAAHC accreditation process when necessary
• Ensures all MQSA guidelines are being met for Mammography
• Works with Department manager to prepare annual capital, personnel and operating budgets
• Assists manager by identifying needs for annual budget
• Prepares initial budget recommendations in time frame outlined by the finance department

Preferred Qualifications

No preferred qualifications provided.