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Budget Truck Commercial Reservations Representative
| Company | Avis Budget Group |
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| Location | Tulsa, OK, USA |
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| Salary | $16 – $16 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Junior |
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Requirements
- High School diploma.
- Minimum of 1 year experience in a high volume telephone contact center.
- Proficient computer skills including Microsoft Office Excel, Word, Outlook and keyboarding skills with above average speed and accuracy.
- Excellent oral and written communication skills.
- Good organizational skills and effective listening and telephone skills.
- Ability to speak read and write English fluently.
Responsibilities
- Process all incoming inquiries to secure truck rentals for Commercial Account customers.
- Determine commercial account rental needs and make rental recommendations.
- Provide all customers with accurate rental rates and requirements regarding the services and fees provided in the contract.
- Process inbound truck reservations after obtaining and verifying accuracy of required account information.
- Confirm availability of trucks with dealers, Inventory Managers and/or Operations Managers.
- Solicit accounts for additional rental reservations when appropriate and offer alternatives in order to gain customer’s commitment to rent.
- Gather information on perspective commercial account customers and reasons for not selling reservations as requested by the Supervisor.
Preferred Qualifications
- Experience in an inbound sales environment preferred.
- For work-from-home (WFH) roles, previous WFH experience is preferred/ Hybrid only, not remote.
