AR/Collections Analyst

AR/Collections Analyst

Requirements

• Minimum three (3) years of experience in Finance or Accounting.
• Experience with ERP system.
• Advanced knowledge of Microsoft Excel
• General knowledge of Microsoft Suite, including PowerBI, preferred.
• Experience in Healthcare preferred.
• Exceptional ability to communicate effectively with customers.
• Detail oriented with excellent analytical skills and the ability to understand the Company’s products and processes.

Responsibilities

• Assists Manager in coordinating team collections activities, analysis, reporting, and customer dispute resolution.
• Manages collection activities of Senior Analyst portfolio, including strategic or special handling customers.
• Provides quality assurance to collections program including data collected, analysis, and reports generated.
• Coordinates third-party collections agency processes and relationship with agency contacts.
• Assists in monthly cash receipts forecasting and leading cash goal achievements.
• Supports collections process improvement initiatives and implementation.
• Contributes to the testing, deployment, and training of enhancements and break-fixes to business applications.
• Contributes to the documentation of desk procedures and SOPs.
• Accurately adheres to collections processes in accordance with SOP.
• Creates, maintains, and reviews various schedules, reports, and team documentation.
• Prepares and reviews a variety of customer communications to support business needs.
• Delivers client service, as needed.
• Maintains compliance with Inovalon’s policies, procedures and mission statement.
• Adheres to all confidentiality and HIPAA requirements as outlined within Inovalon’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position.
• Fulfills those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of the Company.

Preferred Qualifications

• General knowledge of Microsoft Suite, including PowerBI, preferred.
• Experience in Healthcare preferred.
• Bachelor’s degree in accounting, finance, mathematics, engineering, or related field preferred.