Key Account Executive
| Company | LabCorp |
|---|---|
| Location | Birmingham, AL, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Junior, Mid Level |
Requirements
- Bachelor’s degree is preferred
- Previous outside sales experience or account management of 3+ years is preferred
- Experience in the healthcare industry is a plus
- Proven success managing a book of business
- Superior customer service skills with the ability to build trust-based relationships
- Effective communication skills, both written and verbal
- Ability to deliver results in a fast paced, competitive market
- Excellent time management and organizational skills
- Proficient in Microsoft Office
- Ability to travel overnight as needed
- Valid driver’s license and clean driving record
Responsibilities
- Educate, instruct and upsell all assigned and newly generated accounts in an assigned territory
- Act as a liaison between the client and the Labcorp operations team in relation to client needs
- Provide ongoing service and problem resolution to customer base
- Ensure customer retention by providing superior customer service
- Recommend solutions that are client focused and persuasive
- Provide account management for client’s day to day operations
- Upsell current book of business to increase organic growth
- Work closely with senior sales representatives to grow book of business
- Continuously provide educational material to the client base
- Resolve any customer related issues in a timely manner
- Meet and exceed monthly retention and upsell goals on a regular basis
Preferred Qualifications
- Experience in the healthcare industry is a plus