Associate Manager – AI Analytics

Associate Manager – AI Analytics

Requirements

• Bachelor’s degree in a technical field (Math, STEM, Economics, Statistics, etc.) preferred
• Minimum 7 years of analytics experience, preferably with a focus on digital customer analytics
• Minimum 5 years of experience in SQL (required)
• Experience in A/B testing methodologies and best practices, especially on a digital platform
• Strong communication skills – be able to effectively communicate complex analytics to non-technical stakeholders
• Technically proficient with digital analytics platforms (e.g. GA4, Mixpanel, Amplitude, etc.) and visualization tools (e.g. Tableau, Looker, Power BI, Sigma, etc.)

Responsibilities

• Collaborate with cross-functional partners (Campaign Analytics, CRM, Ecommerce, Loyalty, etc.) to improve applied analytics, strategy, and learnings for our digital teams
• Drive technology implementation, data QA, and regression testing across several platforms and enable these technologies for cross-functional partners
• Own AI-driven marketing initiatives by providing analytics of changes in digital customer behavior and recommending strategies, insights and learnings
• Own problem solving and exploration of expanding use-cases for AI-driven marketing, partnering with internal teams and external vendors to ensure applied learnings and clear path forward
• Enhance existing analytics processes by recommending new tools, methodologies, and best practices
• Oversee and manage comprehensive data QA processes, including regular audits, to ensure robust data governance and maintain high levels of data accuracy across all platforms.

Preferred Qualifications

• Experience in AI/Technology enablement and data QA preferred
• Experience with advanced data models, AI, and customer data platforms a big plus