Operations Support Specialist – Law Enforcement Operations

Operations Support Specialist – Law Enforcement Operations

Requirements

• High school diploma or equivalent high school certification or combination of education and/or experience.
• Operations Center Or Dispatch Center (2 Years)
• Emergency Radio Communications
• Microsoft Office

Responsibilities

• Provides coordination of maintenance and procurement of Communication Center Dispatch equipment, to include:
• Provides oversight of radio equipment, ensuring regular maintenance is performed, coordinating maintenance and repair requests with vendors, upkeep and replacement of auxiliary equipment, and inventory control.
• Coordinates radio equipment procurement and assignment for incoming Officers, and initiates communication with St. Louis County ECC for alias updates.
• Makes recommendations and coordinates purchases for all upgrades to the system.
• Develops and conducts training in the proper use of the radio system and Departmental protocols with all personnel.
• Assists with any radio reprogramming efforts through St. Louis County ECC.
• Assists with on-site coordination of WUPD radio site maintenance, repair and communication.
• Upkeep of license and contract information and dates.
• Serves as the Departmental liaison to the Regional Justice Information Systems (REJIS).
• Ensures Departmental compliance with the use of REJIS.
• Reviews requests for dissemination of REJIS information outside the Department.
• Coordinates the training/certification of all employees authorized to use the system.
• Coordinates on-boarding of new employees, to include REJIS setup and Universal ID.
• Serves as back up liaison with Access Control to have continued communication in the areas of: CCTV (PASS). Card Access.
• Coordinates on-boarding of new WUPD employees with Card Services, ensuring proper ID credentials and card pick-up in conjunction with Access Control for proper ID card encoding.
• Provides assistance, as needed, with CALEA Accreditation, crime data collection, significant Department projects or equipment purchases/transitions.
• Provides support during Special Events to include, WILD, Commencement, Move-In, and large-scale events that affect the Danforth Campus.

Preferred Qualifications

• Knowledge of the St. Louis County Emergency Communication System and Inter-Operability Network.
• Experience in a Police Department/Public Safety setting.