Customer Success Manager
| Company | Corti |
|---|---|
| Location | Brooklyn, NY, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Mid Level |
Requirements
- 3+ years of experience in customer success, partnership success, or a similar role in a B2B technology-driven environment.
- Demonstrated ability to drive successful onboarding processes with quick time to value for customers & partners.
- Strong communication skills with an ability to convey complex concepts to diverse audiences.
- Proven ability to manage and influence cross-functional teams without formal authority.
- Excellent communication and interpersonal skills, effectively navigating internal and external challenges.
- Thrive in a fast-paced, demanding, and dynamic environment.
Responsibilities
- Orchestrate and expand customer and partner relationships, including managing customer interactions/stakeholders, and strategizing account growth.
- Support the go-to-market teams in bolstering customer relationships and fostering long-term commitments with realistic expectations and plenty of excitement.
- Collaborate daily with our Product team as well as GTM teams.
- Take full ownership of onboarding our customers, managing the transition, and ensuring they get the most out of our products.
Preferred Qualifications
- If you have the opportunity to travel and meet customers.