Night shift Trust and Safety Counselor

Master’s degree in Social Work, Counseling, Marriage and Family Therapy, or a related behavioral health field
Active Idaho clinical license at the associate level or higher (e.g., LMSW, LCSW, LPC, LCPC, AMFT, LMFT)
Some prior clinical experience, which may include internships, practicums, or post-graduate work
Strong communication and active listening abilities
Ability to maintain professionalism and boundaries in emotionally sensitive environments
Familiarity with clinical documentation and confidentiality standards
English fluency required

Offer brief, solution-focused one-on-one support sessions (scheduled and on-demand)
Provide psychoeducational support to content moderators
Facilitate onboarding check-ins and offboarding support for team members
Respond to urgent or crisis situations with calm, compassionate care
Refer individuals to EAP or external services when appropriate
Co-develop and lead wellness workshops tailored to the needs of the team
Assist with the creation and delivery of engaging, educational sessions on resilience, coping, and self-care
Promote access to wellness tools and resources available to staff
Work closely with the Wellness Site Lead and Program Manager to align on program goals
Consult with site leadership on employee wellbeing or behavioral concerns as needed
Partner with clinical peers to ensure consistent, high-quality support
Document interactions clearly and accurately in the Electronic Health Records (EHR) system
Uphold strict confidentiality in accordance with clinical and company policies
Participate in regular clinical consultation and supervision
Maintain active licensure and professional credentials
Arrive on time and ready to provide coverage for your designated overnight shifts
Flexibly support other teams or shifts as needed for critical events or planned coverage
Contribute to a positive, professional, and team-oriented work environment