Enablement Program Manager

Enablement Program Manager

Requirements

• 1+ years of experience in a sales, sales enablement, or learning and development role
• Understanding of the sales process and sales enablement best practices
• Proficiency in using sales enablement tools and technologies
• Excellent project management and organizational skills
• Strong written and verbal communication skills
• Ability to work independently and as part of a team
• Passion for driving sales performance through enablement initiatives
• College degree

Responsibilities

• Develop and manage comprehensive onboarding programs to help new sales hires ramp quickly and effectively
• Create a structured curriculum covering: Company history, culture, and values, Product knowledge, Sales methodology, Competitive landscape
• Assign mentors or buddies to provide support and guidance
• Conduct regular check-ins and assessments to track progress and identify areas for improvement
• Design and implement training initiatives that support ongoing development for sales teams, focusing on product knowledge, sales skills, and competitive positioning
• Deliver regular training sessions, workshops, and webinars on relevant topics
• Provide access to online learning resources, such as e-learning modules, videos, and articles
• Encourage participation in industry conferences and events to stay up-to-date on trends and best practices
• Collaborate with marketing, product, and customer success teams to ensure alignment on messaging, product updates, and go-to-market strategies
• Participate in cross-functional meetings and planning sessions
• Share feedback and insights from the sales team to inform product development and marketing campaigns
• Work with customer success to ensure a smooth handoff from sales to post-sales support
• Establish key metrics to track the effectiveness of enablement programs and use data-driven insights to optimize initiatives
• Track metrics such as ramp-up time, sales cycle length, win rate, and customer satisfaction
• Gather feedback from sales reps and managers on the effectiveness of training programs
• Use data to identify areas for improvement and adjust training programs accordingly
• Leverage Mindtickle, Confluence, Monday.com, and other tools to deliver and track training programs
• Use Mindtickle to create and deliver online training modules and assessments
• Use Confluence to create and share training materials and documentation
• Use Monday.com to manage and track training projects and tasks
• Explore and implement new technologies and tools to enhance the effectiveness of training programs
• Work closely with sales leadership to identify gaps, provide training solutions, and measure impact
• Attend sales meetings and participate in sales pipeline reviews
• Conduct regular needs assessments to identify training gaps and opportunities
• Develop and deliver targeted training programs to address specific needs
• Develop and curate enablement materials, playbooks, and training guides to support sales teams in engaging customers effectively
• Create sales playbooks that outline best practices for different sales scenarios
• Develop training guides that provide step-by-step instructions on key sales processes
• Curate a library of relevant articles, videos, and other resources for sales reps to access
• Ensure that all content is up-to-date and relevant to the needs of the sales team.

Preferred Qualifications

• Experience developing and delivering training programs a plus