Strategy & Operations Mgr/Sr Mgr – Incentive Compensation Focus
| Company | Salesforce |
|---|---|
| Location | Indianapolis, IN, USA, San Francisco, CA, USA, Austin, TX, USA, Chicago, IL, USA |
| Salary | $155400 – $233200 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Senior |
Requirements
- 5+ years experience in management consulting, a start-up, and/or business operations.
- Strong communication and storytelling skills, with a demonstrated ability to distill complex information into clear, concise, and compelling messages tailored for field teams.
- Self-motivated, proactive, and results-driven mindset with a focus on continuous improvement.
- Team player able to lead and work effectively at all levels of an organization with the ability to influence others to move toward consensus.
- Ability to thrive in a fast-paced, dynamic environment, managing multiple priorities simultaneously and delivering high-quality results within established timelines.
- Excellent analytical and problem-solving skills, leveraging data and insights to drive strategic decision-making.
- Proven track record of successfully developing and executing strategic initiatives that drive business growth and customer value.
- Strong situational analysis, negotiation, and decision-making abilities.
- Detail and quality-oriented with the desire to quickly learn new concepts, business models, and technologies.
- Familiarity with the SaaS business model, CRM, and data management.
- Proficient with software productivity suites (Google Suites, MS Office, etc).
Responsibilities
- Successfully own and implement key strategic initiatives that support business model transformation, and deliver within the desired timelines.
- Develop scalable, efficient, repeatable process improvements that support new business models and compensation frameworks.
- Partner cross-functionally to rapidly design and pilot innovative strategies—including incentive and compensation programs—and iterate as we learn. Support escalation pathways and protocols to drive governance and minimize exceptions.
- Leverage data and insights to define and develop compelling business recommendations and communicate them effectively, driving decision-making and influencing key stakeholders.
- Stay current on the latest Salesforce corporate strategy, releases, features, and functionalities, leveraging them to capitalize on new advancements and enhance strategic initiatives.
- Lead development of clear, consistent, and timely communications to the field organization—ensuring that changes to compensation structures, incentive programs, and strategic initiatives are well understood and actionable.
- Partner with Enablement and downstream teams to develop field readiness, change management, and communication strategies that drive alignment and engagement across sales, renewals, and customer success teams.
- Proactively gather field feedback to improve clarity, transparency, and adoption of programs, and use insights to iterate communication plans and messaging.
- Assist in developing and delivering presentations for senior executives to engage with their leaders or counterparts.
- Collaborate with the Field, Comp, and Strategy teams to align Renewals & Success Plan processes—including compensation design, deployment, and messaging—with evolving business needs.
Preferred Qualifications
- Experience supporting or managing compensation strategy, incentive design, or sales enablement communications preferred.