Special Events Operations Manager

Special Events Operations Manager

Requirements

• 5+ years in EMS and 3+ years of experience in a similar role
• Proven team leadership experience in high-pressure environments.
• Strong project management skills with the ability to coordinate multiple priorities.
• Current EMT, Paramedic, or RN certification/licensure.
• Up-to-date TB tests and immunizations.
• Completion of FEMA Incident Command System (ICS) courses: IS-700, IS-800, ICS-100, ICS-200.

Responsibilities

• Lead and oversee Royal’s Special Events Division, ensuring smooth operations and high-quality service.
• Manage multiple complex projects with competing priorities, requiring attention to detail and adaptability.
• Provide incident management leadership in a variety of settings, ensuring seamless execution of emergency response and event logistics.
• Oversee staffing, recruitment, and personnel management for special events.
• Build and maintain relationships with private and governmental stakeholders to coordinate event planning and execution.
• Apply Royal’s values to personnel management, decision-making, and conflict resolution.
• Oversee supply logistics for special events.
• Deliver patient care at the appropriate licensure level in compliance with protocols.
• Maintain strict confidentiality and ensure compliance with HIPAA regulations when handling protected health information (PHI).
• Represent Royal Ambulance’s mission and values by actively participating in company-wide meetings and initiatives.
• Commit to an approximately four-week deployment in the Black Rock Desert, operating in a resource-limited and austere environment.
• Perform other duties as assigned.

Preferred Qualifications

• Experience in special events, live entertainment, and festival operations.
• Leadership experience within the Incident Command System (ICS).
• Proven ability to operate effectively in remote, austere environments with logistical challenges.