Overnight Security Greeter
| Company | Westgate Resorts |
|---|---|
| Location | Palm Springs, CA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- Prior resort or hotel experience in a public-facing role.
- Familiarity with access control, radio communication, and CCTV systems.
- Bilingual (English/Spanish) a plus.
- CPR/First Aid certification preferred.
- Applicants must also possess a valid State Driver’s license.
- High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
- Basic computer and communication skills.
Responsibilities
- Warmly greet all guests, owners, and visitors entering the resort.
- Assist front desk staff by verifying room keys, wristbands, or credentials as needed during peak periods or special events.
- Observe for suspicious behavior, safety hazards, or policy violations and report immediately to resort security leadership.
- Assist with implementing resort security protocols, such as shelter-in-place, lockdowns, or evacuations.
- Provide the initial response to all incidents of an emergency nature (Police, Fire, or Medical), and act accordingly within the scope of duties as an Overnight Security Greeter.
- Maintain a uniformed security presence at specified company interests.
- Manage entry and exit control points at designated properties.
- Monitor a proprietary station or front desk (fire alarm panel) as required by law and monitor Security surveillance system.
- Conduct safety inspections as directed by policy and established procedure.
- Maintain individual Overnight Security Greeter activity records, checklists, and logs.
- Write detailed and accurate incident reports and emails. (Basic computer skills required)
- Directs visitors or guests to their proper desired destination within the resort location.
- Respond to any security related complaints and take appropriate actions.
- Assist public safety officers in the performance of their duties as requested and/or required.
- Perform key control duties.
- Inspects all stickers and invitations to ensure proper admittance to a resort. All unauthorized person shall be refused admittance to the resort. Also, responsible to protect guests, visitors, and team members of the resort.
Preferred Qualifications
- CPR/First Aid certification preferred.
- Bilingual (English/Spanish) a plus.