Senior Manager – Travel & Expense
Company | Guardant Health |
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Location | Palo Alto, CA, USA |
Salary | $Not Provided – $Not Provided |
Type | Full-Time |
Degrees | Bachelor’s |
Experience Level | Senior, Expert or higher |
Requirements
- 7+ years of relevant experience in T&E operations, compliance, or financial systems within the healthcare, diagnostics, or pharmaceutical industry.
- 3+ years of people leadership experience.
- Strong understanding of Stark Law, Sunshine Act, and HCP-related compliance in a regulated industry.
- Hands-on expertise with SAP Concur (configuration, reporting, integrations, automation).
- Experience with Workday and CRM systems (Salesforce or Veeva preferred).
- Strong cross-functional collaboration and communication skills.
- Excellent analytical, project management, and process improvement capabilities.
- Bachelor’s degree in Finance, Business Administration, or a related field.
Responsibilities
- Lead and develop a high-performing T&E team, including an Assistant Manager and two offshore specialists.
- Establish operational excellence through strong processes, controls, and stakeholder support.
- Ensure full compliance with Stark Law and other applicable healthcare regulations governing spend on HCPs (healthcare professionals).
- Deliver weekly T&E data extracts to support Stark reporting and audit readiness.
- Partner closely with Compliance and Legal teams to ensure all processes align with industry standards.
- Serve as the SAP Concur SME, overseeing system configuration, user access, policy rules, workflow automation, and AI utilization.
- Manage key integrations (Workday, CRM platforms such as Salesforce and Veeva) to ensure accurate reporting and financial reconciliation.
- Drive enhancements that increase automation, accuracy, and scalability of T&E processes.
- Maintain and enforce global T&E policies in alignment with internal controls and compliance requirements.
- Monitor adherence, identify trends in policy violations, and lead corrective action plans.
- Design and implement a formal travel program, including vendor evaluation, travel policy, and duty of care protocols.
- Align travel tools and booking solutions to enhance visibility, compliance, and traveler satisfaction.
- Oversee corporate card issuance, spend controls, reconciliation, and delinquency monitoring.
- Produce monthly past-due reporting and collaborate with department leaders for timely resolution.
- Deliver actionable dashboards and reports related to Stark Law compliance, expense policy violations, delinquent corporate card accounts, and spend trends by business unit, region, or HCP.
- Use data insights to propose and implement cost control or efficiency strategies.
Preferred Qualifications
- Advanced degree or certification (CPA, MBA) preferred.